SHIPPING
Currently shipping to Canada only.
Flat rate $10 shipping on all orders within Canada unless otherwise listed.
All gift box orders are processed and shipped within 2-5 business days.
All orders within Canada are shipped via Canada Post expedited service and can be tracked at www.canadapost.ca
For shipping outside of Canada please contact hello@charleyandco.com for rates.
RETURNS
Gift Boxes
We are happy to return gift boxes in their entirety within 21 day of purchase.
All items must be new, unused and in the original packaging with all tags attached in order to recieve for store credit or exchange within 14 days of purchase.
All returns must be confirmed prior to shipping by contacting hello@charleyandco.com.
Customer must pay for return shipping.
Returns that are damaged or not in original packaging (including tags) will not be accepted or returned to sender.
Shipping and handling costs are non refundable.
Returns will be processed within 7 business days for store credit or exchange.
Custom Boxes
We are not currently accepting returns, exchanges or cancellations on custom boxes.